Appropriate conduct—in every work situation—is the hallmark of a true professional. This presentation offered guidelines and examples to help you learn how to conduct yourself like the professional you are. When you act like a professional, you will earn the respect of your patients and your co-workers. And, you can be proud to know that you exemplify the highest standards of medical professionalism.

Presentation 2 will help you learn to better understand what your patients might be thinking and feeling. A big help if you want to be a good care provider.